Privacy Policy

We at OctoClean Franchising Systems, Inc. have created this privacy statement to demonstrate our firm commitment to individual privacy. The following document discloses our information-gathering and dissemination practices for this Website.

Please review the following for more details about our privacy policy

When do we collect personal information?
We only collect personally identifiable data, such as names, addresses, e-mail addresses, as necessary for a purchase of a franchise or to obtain services from OctoClean.  Visitors may choose to submit personal information to obtain information, submit a comment, or to place an order. 

What do we do with the information you give us?  While we do store any information received that you enter on our Web site or give us in any other way, such as by  by electronic mail, we do not share it with any third parties. This information includes your full name, mailing address, phone number, email address, and, where provided, your facsimile number.

When does OctoClean share your information
OctoClean only shares personal information with other companies or individuals outside of OctoClean in the following limited circumstances:

  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of OctoClean, its customers or the public as required or permitted by law.

How do we use "cookies"?
We use "cookie" technology  to obtain non-personal information from users and visitors to provide them with the best possible personalized on-line experience. Cookies are also used to credit the affiliate with a sale that was initiated from his/hers site yet took place on our site. To do this we do keep track of the user session initiated at the affiliate site, type of browser (e.g., Internet Explorer, Netscape) and operating system (e.g., Windows, Macintosh) used by the user or  visitor, and the domain name of the user or  visitor's Internet service provider.  We also track the total number of visitors to our site in an aggregate form to allow us to update and improve our site; personally identifiable information is not extracted in this process.  This helps us keep our site fresh and interesting to the majority of our users and  visitors.  Cookie technology also helps us deliver content tailored to a user or visitor’s interests.  You may disable cookies or set your browser to alert you when cookies are being sent.  If you do disable cookies, we may be unable to optimize your visit to our site.

Is credit card/transaction information secure?
Yes, We care about the safety and security of your transaction. We use SSL (Secure Sockets Layer) to communicate with your browser software when you order from us online.  SSL is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept your credit card/transaction and order information that you send us. 

What do you do to safeguard personal information?
We have instituted safeguards to check that our internal procedures meet our high policy standards. 

What about links to other sites?

We may offer links to other sites, and try to link only with sites that share our values.  Nevertheless, we are not responsible for the content or information collection policies of other sites.  If you visit another site, you should review their privacy and other policies. 

Anything else I should know?
We reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any legal investigation.

What should I do if I have questions?
If you would like us to update, change, or delete information we have about you (subject to any applicable legal exceptions), or have questions about our privacy policy, please contact via email at web@octoclean.com.

While we do not intend to make changes to our policies very often, it is always a good idea to double check when you visit our site to be sure that you have read and agree with our most current policy statement. Any change in our privacy policy will be prospective only.  We will not make any changes that have retroactive effect unless legally required to do so.